Support

Need help with billing, referrals, cloud sync, or your account?

Contact us for bug reports, billing questions, referral issues, selfie-processing questions, local-data deletion follow-up, cloud account deletion, or privacy-related requests.

Email: support@skinlit.lat Response target: 2 to 5 business days

Contact channel

Email: support@skinlit.lat

For privacy requests, include Privacy Request in the subject line.

Include in your request

  • Device model and iOS version
  • App version
  • Steps to reproduce the issue
  • Screenshots if possible

Account and data

For local-data deletion, cloud account deletion, face-data deletion, or privacy-related requests, email support@skinlit.lat and include Privacy Request in the subject line.

If you have an active subscription, cancel it in App Store subscriptions to stop future Apple billing.